Terms & Conditions

Welcome to https://www.fhmann.co.uk. These terms and conditions outline the rules and regulations for the use of Frank H Mann (Torquay) Ltd's Website. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use our website if you do not accept all of the terms and conditions stated on this page.

Frank H Mann (Torquay) Ltd is a registered company in England and Wales. Our registered office is located at Longpark, Newton Road, TQ2 7AL. You can contact us by telephone on 01803 613 193 or by email at sales@fhmann.co.uk.

By using this website, you warrant that:

• You are at least 18 years of age.
• The personal information which you are required to provide when you register is true, accurate, current, and complete in all respects.
• You will notify us immediately of any changes to the personal information by updating your account profile or contacting us.

All orders are subject to acceptance and availability. When you place an order, you will receive an acknowledgement email. This email is only an acknowledgement and does not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the goods which you ordered have been dispatched to you.

While we try to ensure that all details, descriptions, and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

Delivery costs will be charged in addition to the price of the goods. Such additional charges are clearly displayed where applicable and included in the 'Total Cost'. We aim to deliver goods within the estimated timescales, however, delays are occasionally inevitable due to unforeseen factors.

Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods. To exercise this right, you must inform us in writing. Products must be returned in their original condition and packaging. Please note that certain perishable goods may be exempt from this right to return.

The content of the website is protected by copyright, trademarks, database, and other intellectual property rights. You may retrieve and display the content of the website on a computer screen, store such content in electronic form on disk, or print one copy of such content for your own personal, non-commercial use.

Frank H Mann (Torquay) Ltd shall not be liable for any consequential, indirect, or special loss or damage, nor for any loss of profit, income, or data. Our total liability to you in respect of all losses arising under or in connection with the contract shall in no circumstances exceed the price of the goods purchased.

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the exclusive jurisdiction of the English courts in the event of any dispute.

For any queries regarding our terms and conditions, please contact us at:

Frank H Mann (Torquay) Ltd
Longpark, Newton Road, TQ2 7AL
Phone: 01803 613 193
Email: sales@fhmann.co.uk

Last Updated: 30 January 2026